Privacy Policy

Mutt Manners LLC DBA Best Friend’s Dog Training
Last Updated: April 7, 2026

Mutt Manners LLC, doing business as Best Friend’s Dog Training ("Company", "we", "us", or "our"), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, or communicate with us, including via SMS/text messaging.

By using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name

Phone number

Email address

City/Location

Dog information (breed, age, behavior issues, etc.)

Training interests

Any information submitted through forms, messages, or consultations

We may also automatically collect:

IP address

Browser type

Device information

Website usage data

Cookies and tracking data

How We Use Your Information

We use the information we collect to:

Provide dog training services

Respond to inquiries

Schedule consultations and training

Send appointment reminders

Send training updates

Provide customer support

Send service-related notifications

Improve our website and services

Send marketing messages (only when consent is provided)

SMS/Text Messaging Privacy

By providing your phone number and opting in, you consent to receive SMS messages from Mutt Manners LLC DBA Best Friend’s Dog Training, including:

Appointment confirmations

Appointment reminders

Training updates

Customer support responses

Service-related notifications

Follow-ups

Promotional messages (if opted in)

Message Frequency

Message frequency may vary depending on your interaction with us.

Message & Data Rates

Message and data rates may apply based on your mobile carrier plan.

Opt-Out Instructions

You can opt out of SMS communications at any time by replying:

STOP

After you send "STOP", you will receive a confirmation message and will no longer receive SMS messages from us.

Help Instructions

For assistance, reply:

HELP

Or contact us directly at:

[email protected]
516-785-8200

Consent for SMS Communication

Phone numbers collected for SMS consent will not be shared with third parties or affiliates for marketing purposes.

SMS consent is not a condition of purchase.

How We Share Your Information

We do not sell, rent, or trade your personal information.

We may share your information with trusted service providers only as necessary to operate our business, such as:

CRM systems

Scheduling software

Payment processors

Email/SMS platforms

Website hosting providers

These providers are only permitted to use your information to provide services on our behalf.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to:

Improve website performance

Analyze user behavior

Customize user experience

Measure marketing effectiveness

You can disable cookies through your browser settings.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no transmission over the Internet is 100% secure.

Your Privacy Rights

You may request to:

Access your personal data

Correct your information

Delete your information

Opt out of communications

To make a request, contact us at:

[email protected]

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Children's Privacy

Our services are not directed toward children under 13. We do not knowingly collect personal information from children.

Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, contact us:

Mutt Manners LLC DBA Best Friend’s Dog Training
4328 Steger Creek Circle

Powhatan, VA 23139
[email protected]
516-785-8200